We maintain information and data about you for several reasons. We have learned that the more we know about you, the better we can understand your unique financial needs and offer you appropriate products and superior service.
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms.
- Information about your transactions with us or others.
- Information we receive from a consumer reporting agency.
Sometimes we gather information to comply with laws and regulations governing our industry. For example, we are required by federal regulations to obtain a tax identification number (generally a social security number) so that we can report interest you have paid.
We use some of the data we collect to maintain the security of your account(s) and to protect the privacy of your financial information. We must be able to positively identify you and your products and services to prevent access by unauthorized individuals.
We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Accuracy of Information
We are committed to maintaining complete and accurate information about our customers, and we use reasonable measures to ensure the accuracy, timeliness, and thoroughness of this information. If you think any information we have about you or your loan(s) may be incorrect, please let us know as soon as possible. We will take prompt action to make the appropriate corrections and to notify anyone with whom we may have shared inaccurate information.
Sharing Customer Information
We do not disclose any nonpublic personal information about customers or former customers to anyone, except as permitted by law. For example, we are required to share your financial information with parties named in a lawsuit or administrative action when we are served with a subpoena or court order and with federal or state regulatory authorities, such as banking examiners or the Internal Revenue Service, as authorized by federal or state law. Consistent with the practice of other institutions, we also share information about you and your loan(s) with us with reputable credit reporting agencies as authorized under federal law and with others who may receive certain information from us under particular circumstances, but only as lawfully permitted or required.
An important part of our employee orientation program is the emphasis we place on customer confidentiality. All of our employees are aware of their responsibility with respect to customer information. Only employees who need customer information to perform their duties are authorized to access customer information.
Protection of Information
We are committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards. If you decide to close your account(s) or become an inactive customer, we will follow the privacy policies described in this notice.