Technology, Security, & Escrow Management
Technology drives our ability to work collaboratively and efficiently with our clients. To that end, HLF was an early adopter of the ResWare operating platform dating back to 2009.
As the mortgage process shifts more and more into the digital world, we take full advantage of industry technologies to bring efficiency and accuracy to our work while reducing turn times and enabling real-time communication and service. HLF was the first ResWare® user of any kind to integrate RynohLive® into our escrow processing. We rely daily on RynohLive’s sub-applications to automate Positive Pay, protect transactions from fraud, track and manage disbursements, perform daily reconciliations and maintain state-by-state compliance with escrow laws and requirements.
Tracking & Reporting
Title companies are under contract to meet lender service level agreement expectations. We’re here to back you up. Entrinsik® Informer is a specialized title and closing business analytics solution that allows us to draw and analyze data from production platforms and other sources. HLF uses Entrinsik to monitor KPIs against SLAs, fine-tune service efficiencies throughout our service spectrum, and publish live dashboards to our clients.
HLF has expertise implementing and utilizing XML integrations with many high-volume title agencies and national REO/default management companies on the ResWare platform. Integrations include order placement, note and document delivery, search data, and action events.
HLF operates in an enterprise-level virtual environment hosted by Virtustream®, a Dell/EMC company. Co-located servers provide redundancy and backup, industry-leading “five nines,” and business recovery standards. System access is protected by multilayered security with dual authentication protocol.
126 Main Street
New Paltz, NY 12561
1320 Main Street
Columbia, SC 29201
7000 Central Pkwy Ste. 1100
Atlanta, GA 30328
24 Deerborne Trail
Newark, DE 19702